http://dspace.ewubd.edu:8080/handle/123456789/4824 2026-05-30T11:14:28Z http://dspace.ewubd.edu:8080/handle/123456789/4826 The Role of Artificial Intelligence (AI) in Business Transformation: A Systematic Literature Review Niroula, Narayan; Sharma, Gajendra Conventional Computer systems helped digitalize the business, but they did not address all business bottlenecks. AI-powered systems offered better automated business services than traditional computer systems, saving time and cost. While the huge shift in business processes was beneficial, it also led to misunderstandings, such as rumors of a threat to jobs and humanity. Such information was flooding blogs, vlogs, podcasts, and news media, creating confusion among regular technology users. In this backdrop, this study aims to explore whether AI-driven systems have really assisted in transforming modern business, or whether it is a subject of misconceptions and rumors due to its magical capabilities. This study adopts PRISMA guidelines to review 120 articles from 2020 to 2026. This research addresses the question: How do AI-powered systems help transform modern business processes? Themes were generated from 16 business domains. The study identified four themes from reviews :(1) Operational Automation, (2) Data-Driven Decision Making, (3) Customer Experience and Personalization, and (4) Innovation in Product and Service Delivery. This study revealed that AI-driven tools have greatly improved business processes. The misconceptions and rumors arose from exaggerated statements in various new media and grey literature. By highlighting the AI’s contribution to transforming business practices, this research sought to clarify whether the benefits outweigh the drawbacks. 2026-04-28T00:00:00Z http://dspace.ewubd.edu:8080/handle/123456789/4825 Knowledge and Attitudes toward Education Board Directions during COVID-19: Evidence from Higher Secondary Students Sattar, Md. Abdus Due to the impacts of COVID-19 on education worldwide, Bangladesh implemented a range of educational management measures, including online classes, television education programs, and teacher training in digital literacy. Students' perceptions in higher secondary education are important for evaluating the efficiency and resilience of education systems. To assess higher secondary students’ knowledge of education board directions and their attitudes toward their implementation, a cross-sectional survey was conducted after the COVID-19-related interventions ended. Knowledge was assessed through multiple-response items while attitudes were measured on a 5-point Likert scale. Descriptive statistics (frequencies, means, SD) were used for analysis. Additionally, subgroup analyses (χ², t-tests, ANOVA) were conducted to examine whether knowledge and attitudes differed by sex, district, area of residence, and type of college. Knowledge was highest for directives on Google Meet-based classes (82.05%), attendance monitoring (74.10%), and awareness creation (71.28%). Awareness of reporting absenteeism (37.17%) and observing non-attendance (26.41%) was relatively low. Attitudes were mixed: students acknowledged college initiatives (M = 3.35, SD = 1.12) and teacher monitoring (M = 3.15, SD = 1.07) but reported low engagement and interest (M = 2.40–2.78). The overall mean attitude was M = 2.91 (SD = 1.39). According to the statistical test, there were no significant differences between males and females, but differences were found in attitudes toward attention, engagement, and monotony. Both knowledge awareness and attitudes toward teachers’ monitoring and institutional initiatives varied significantly by district, area of residence, and type of college. Although the students were aware of the structural instructions, they reported lower satisfaction with engagement and motivation. Maintaining the continuity and quality of education, teachers’ training, consistent monitoring, and digital equity should be included in policies for managing future crises in the education sector. 2026-04-28T00:00:00Z