Abstract:
Bangladesh Biman, the national Airlines of Bangladesh could never create any significant impact in its business, either locally or globally. As a series of failure causes, number of domestic destination either have been closed , or on the verge closing ; where those "closed destination" are being well utilized by some private airlines like GMG. Same is the case with regional or international destination also. Biman the national flag carrier of Bangladesh has started its journey from scratch virtually with no aircraft, no ancillaries. It came into operation immediately after the war of independence. Despite many odds on its journey towards a long and challenging way to progress. Biman has been able to establish its reputation as an airline of welcome smile and an ocean of hospitality. Biman now carries the nation's flag to 8 South Asian destinations, 6 SouthEast and Far-Eastern destinations, 9 destinations to Gulf and Middle-East region and 6 European and North American points. A steady progress has been made with better services ensuring increased passengers. To make Biman passengers feel "Once Biman always Biman" the airline has recently brought in some qualitative changes in its service concept. Biman has been aiming in achieving the goal of being truly international commercially viable airline of the region with its warmth and friendliness , care, safety record, traditional hospitality and comfort of the services it offered . Biman in now flying even higher with great pride around the globe with the
bi-colour, the nations The primary customers in the aviation sector are the government-owned Biman Airlines and the Civil Aviation Authority of Bangladesh (CAAB) , also a government entity. Biman has a fleet of about a dozen aircraft, including DC-10s and Airbus 310s for mid to long-haul flights . Biman performs much of its own maintenance, presenting opportunities for sales of spare parts, including engines. Two Airbus A310-300 aircraft (with U.S. engines) are operating on Biman's Middle East routes. To transport pilgrims to Mecca from Bangladesh , Biman leases at least two aircraft annually. Biman has been planning to buy additional long-haul aircraft since FY1997, as well as a variety of aircraft for shorter routes , but funding constraints have delayed the addition of the much-needed aircraft.
Description:
This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh.