Abstract:
In this modern era of technology the field of telecommunication has advanced tremendously worldwide, enhancing it an ever expanding process which not only revolutionized the arena of telecommunication but also accelerated the process of making the world a step closer of being a single “Global Village”. In addition different technical advancement has made the existing mobile companies to upgrade their various services continuously in order to sustain in this competitive world. Quality of service (QoS) is an important key performance indicator (KPI) that is used in determining the efficiency of an industry in terms of services rendered. In telecommunication system, accessibility, reliability and connection (voice) quality are three major factors used in evaluating quality of service of an operator. And for consumers in the industry, it is expected that maximum satisfaction be derived from any
services paid for.
Description:
This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor of Science in Electronics and Telecommunication Engineering of East West University, Dhaka, Bangladesh
