Analysing the Impact of Tort Law on Consumer Protection in the Context of E-Commerce Transactions in Bangladesh

Abstract

The goal of this study is to identify consumers' legal rights, as well as how Bangladesh's current laws address issues of consumer protection in relation to e-commerce transactions and the efficacy of the current remedies made available by those laws for resolving consumer complaints. The purpose of this thesis paper is to define the rights of electronic consumers in Bangladesh under existing law and evaluate the degree of compliance with the UN Guidelines on Consumer Protection (UNGCP). It is based on a quantitative content analysis study. This thesis demonstrated how several nations—including India, the UK, and the USA—are defending the rights of consumers who purchase products online. Additionally, it identified certain areas where their rights needed improvement and offered some suggestions.