The hongkong and shanghai banking corporation.

Abstract

The HSBC Asia Pacific group represents HSBC in Bangladesh. HSBC Opened its first Bangladesh branch in December 1996 to provide banking services, trade and corporate services and custody services. The bank primarily focuses on urban areas have branches in most areas of the capital city of Dhaka, it also has branches in the cities of Chittagong and Sylhet. The bank also has a good number of ATM booths in the cities present; it also has booths in most five star hotels.HSBC Bangladesh is rated 'AAA' in the Long-term and ST-l rating in the Short-term, which are the highest level of ratings for any bank or financial institution in Bangladesh.HSBC Bangladesh offers a comprehensive range of financial services such as commercial banking, consumer banking, payments and cash management, trade services, treasury, and custody and clearing. The bank also offers offshore banking in the Export Processing Zones, this is only limited to investors in the EPZs. A special service called NRB Services is also available for non- resident Bangladeshis, this service allows consumers to maintain accounts in US Dollars, Pound Sterling and Euros. People using this service can freely remit money from Bangladesh to any part of the world and can access their money from any HSBC booth around the world.HSBC Bangladesh has a help center which operates on a daily basic. It is one of the very few banks in the country to offer day night banking. HSBC's global Islamic banking system called Amanah is available in Bangladesh. There is a special branch dedicated just for this service. Under this service customers can also avail debit and credit cards. During my intern period I was placed in the Service Delivery Department of HSBC. I heavily enjoyed the work of this department. The work experience gave me a good idea of the overall banking system and taught me the professionalism at work place.