Abstract:
The internship is designed to bridge the gulf between the theoretical knowledge & real
life experience. It is designed to have a practical experience while passing through the
theoretical understanding. The report is combination of three months internship program
with Dutch Bangla Bank Ltd. As a matter of fact, in Bangladesh, now-a-days more than
50 commercial & specialized banks are conducting their operations, but they differ from
one another in many ways regarding their services. Some of the foreign & private banks
extended their customer services to better standard than that of the traditional systems of
some banks. This report shows my practical learning in of different departments of Dutch Bangla Bank Ltd. These departments are as follows: (]) General Banking Department, (2) Accounts Department (3) Credit Department (4) Cash Department. Banking system of Bangladesh has gone through three phases of development; nationalization, Privatization, and Lastly Financial Sector Reform. Dutch Bangia Bank
Ltd. has started its journey as a private commercial bank on July 23, 1995. DB BL
provides all the latest banking facilities existing in the industry. And customers receiving
services from the bank are relatively satisfied with the quality of service and performance
of the bank. DUBL stands as best and expanding the range of services increasing the
level of customer services especially the foreign exchange department of DBBL has to
perform huge amount of work and they are doing the work very pleasingly. But there is
scope of improvement for the Bank in every aspect and they are willing to be the best
service provider in the business.
Description:
This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh
