“Central Processing Center (CPC)” The Back Office Processing Center For BRAC Bank Limited

Abstract

This report is prepared as requirement of the internship of BBA program of East 'West University. This report focuses two months working experiences ia BRAC Bank Limited Head Offrce. This report will give a clear idea about activities and operational strategies of BRAC Bank Limited; especially this report focuses on the Operating activities of the back office as well as ATM Card division. BRAC Bank Limited, one of the latest generations of commercial banks, which started its journey on the 4th of July 2001 with a vision to be the absolute market leader. BRAC bank is a commercial scheduled bank extending full range of banking facilities as per the directives of Bangladesh bank. It intends to set standards as the absolute market leader by providing efficient, friendly and modern fully automated on-line service on a profitable basis. BRAC Bank in surviving in the target banking arena through its unique and competitive products and it is the only local bank providing 100% integrated on-line banking. The Bank is mainly owned by the largest NGO in Bangladesh - BRAC. The Bank has positioned itself as a new generation Bank with a focus to meet diverse financial need a growing and developing economy. Central Processing Center {CPC) is a new concept to the Banking industry where real time back ofiices functions have been processed within prescribed SOP. Mr. Kasier Tamiz Amin, EVP And COO, has implemented this modern idea to BRAC BANK since 13th March 2003.In the very beginning a two member team was formed with young and experienced professional to conduct day-to-day processes timely, accurately and efficiently. Central Processing Center (CPC) handled primarily only Clearing Check's Process. Today Central Processing Center {CPC) consists of 11 @teven)-Member team.