Report on Business Process Re-Engineering Documentation at Grameenphone Ltd.

Abstract

It was a great opportunity to work under the largesttele communication company of B ang lade sh. The main purpose of the program was to perceive there all life situation. The academic knowledge is not well enough to complete with re al world. This internship prog ram was helpful to face the re al working environment. Being the large stellular phone company in the country, Grameenphone has to have a gigantic number of employees and a huge number of employee s and a huge number of customers as well This internship report contains all the information about my work experience with Grameenphone Ltd, which got its cellular license in Bangladesh at 28th November 1996 by the Ministry of Posts and Tele communications, the company launched its service on the Independence Day of Bangladeshat 26th march 1997. I n GP I have spent a good time in learning and was rewarded for my be efforts, learnt to de al with different situations, had experience of corporate working environment which affects an employee performance and attitude towards work , had good time in learning and performing. I would like to say that it will be one of my best skills that would re main with me and help me in future which will offer many challenge s. I would like to highlight this that my experience with Grameenphone Ltd. was very memory able and full of learning' s where J found a lot of changes in my attitude, learning and be Havier . In or der to achieve the major improvements BPR is seeking for, the change of structural organizational variables, and other ways of managing and perfuming work is often considered as being insufficient. For being able to reap the achievable benefits fully, the use of intonation technology (IT) is conceived as a major contributing factor. While IT traditionally has been used for supporting the existing business functions, i.e . it was use d for increasing organizational