Abstract:
Consumers face daily violations of their rights, despite strong enforcement of laws. Consumers
are not secure for getting proper rights under the Consumer Rights Protection Act. Consumers
are facing a lot of problems to make any complaint against violation of rights. The main focus of
the research is to find out the relevant laws which will provide proper justice and proper
implementation of complaint mechanisms and punishment. This research will show that the
relevant legal aspects have not given the proper justice for consumers. Here also focus on the
laws of the Consumer Rights Protection Act, National Consumer Rights Protection Authority,
and United Nations Guidelines. The research will suggest some recommendations that will be
really preventive to the issues regarding implementation of Complaint Mechanism and
Punishment under Consumer Rights Protection Act.
Description:
This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor of Law in East West University, Dhaka, Bangladesh
