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Vol. 3, No. 1, 2012
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Browsing Vol. 3, No. 1, 2012 by Issue Date

Browsing Vol. 3, No. 1, 2012 by Issue Date

Now showing items 1-6 of 6

In the Lineage of the King: Conversion, Identity and Why the Rajbanshi in Bangladesh Claim to be Kshatriya

Wilson, Dr. Margot (East West University, 1/1/2012)

Claims to Kshatriya status by lower caste or tribal groups are by no means restricted in time and place to the Rajbanshi. Nevertheless, Rajbanshi claims provide a characteristic example of the colonial, caste and academic ...
A Comparative Study of the Cost of Higher Education in Private and Public Universities in Bangladesh

Barmon, Dr. Basanta Kumar; Sharmin, Imrana; Dey, Debashish (East West University, 1/1/2012)

The present study aims to attempt a comparative study of the reasons for enrollment in private universities and to estimate the cost of education for higher education in both private and public universities in Bangladesh. ...
Impact of Queue on Customers: An Analysis of Some Retail Shops in Bangladesh

Sultana, Mimnun; Islam, MM. Nazrul (East West University, 1/1/2012)

Companies differentiate offerings with competitive advantage like product development but currently customer satisfaction is becoming a vital issue. Service organizations with inefficient waiting line management reduce ...
Quality os Customer Service in the Banking Sector of Bangladesh: an explorative study

Afrin, Tasneema (East West University, 1/1/2012)

After careful evaluation of the customer service quality by the private commercial banks of Bangladesh, following major recommendations are suggested in this article: 1. Recognizing 'Quality' problem- identifying the ...
Work Satisfaction andd Employee Turnover Intentions: An Empirical Study

Joarder, Dr. Mohd H.R.; Ashraf, Mohammad A. (East West University, 1/1/2012)

There has been a theoretical presumption in HRM that job satisfaction and employee turnover intention are negatively correlated. Based on this premise of argument, business leaders aspire to ensure optimal job satisfaction ...
Super-Measure Management (SMM) and Customer Satisfaction: Investigating the Relationship

Talukder, A.K.M. Mominul Haque; Talukder, Md. Saifur Rahman (East West University, 1/1/2012)

This study aimed at exploring various determinants of super-measure management (SMM) namely, service guarantee, customer relationship, managing customers, strategic alignment and leadership on customer satisfaction and ...

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